With EmbroideryStudio 2026, all users have a Wilcom User Account. The software still needs to be installed on a computer but the license is mobile which makes usage more flexible. Whenever you log in, EmbroideryStudio will load the appropriate software level and registered add-on Elements.
Your Wilcom User Account is also required to provide access to:
3Personalized Wilcom support geared to your product level and registered add-on Elements.
3Live and recorded online training (as it becomes available)
3Information about product updates, events and special offers.
You register a Wilcom User Account whether or not you purchase. If you decide not to purchase, your registration remains and will be reactivated if you chose to purchase at a later date. You cannot start a second trial on the same PC if one has already been used.
Currently Hatch and Wilcom are separate accounts. However, you can use the same email for both.